Answers from product facts
Prices, offers, stock, finance terms and specs come from the product data, never from a guess. If a fact is not there, Store IQ says so.
Store associates, on WhatsApp
RD Store IQ
The AI partner of the store associate, on WhatsApp.
Store IQ holds the facts. The associate owns the conversation.
Currently in testing with a small group of registered store associates.
What it does
Help for the associate on the shop floor, inside the chat they already use.
Voice, photo or text
Send a voice note, a photo or a short message. Store IQ works with whichever is quickest on the shop floor.
Hindi and Hinglish
Ask and read in English, Hindi or Hinglish, the way the team already talks in the store.
Specs in the customer's words
A feature is explained as what it means for the customer's day, not as a line from a spec sheet.
A demo before the price
Store IQ guides the associate to understand the need and show the product first. The price comes after.
The associate decides
Every suggestion comes with one reason. Nothing is sent to a customer without the associate's own tap.
How it works
Three steps, all inside WhatsApp.
The associate asks
A question, a voice note or a photo of a product, sent to RD Store IQ on WhatsApp.
Store IQ answers from facts
A short reply built from the product data, with one reason and a few buttons to choose from.
The associate decides
The associate picks the next step and talks to the customer. Store IQ never speaks to the customer on its own.
Built on the official WhatsApp Business Platform
RD Store IQ uses Meta's official WhatsApp Business Platform, so it works inside the WhatsApp the team already has. It does not use any unofficial client.
Business value
- Accurate answers
Customers hear facts the store can stand behind. - Faster on the floor
A short answer in the chat, without leaving the customer to look something up. - A better conversation
The associate stays in charge, with the facts in hand.